Privacy Policy

Effective date: 02/10/2025

At the Knights Forge, your privacy is important to us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theknightsforge.com (The "site"), make a purchase, or interact with us.

By using our site, you agree to the collection and use of information in accordance with this policy.

1) Information We Collect

We collect the following types of information:

Personal Information

When you make a purchase or sign up for out newsletter, we may collect:

Your name
Email address
shipping and billing address
Payment Information (processed securely via third party platforms like Wix Payments or PayPal)
Phone Number (If provided)

Non-Personal Information

This may include:

Browser type and version
Device type
IP address
Pages visited and time spent on the site
Reffering website

2) How We Use your Information

We use your information to:

Process and fulfill and shipping confirmation
Provide customer support
Improve our website and offerings
Send promotional emails (with your consent)
Monitor for fraud and abuse

3) Sharing Your Information

We do not sell your personal data. We may share information with trusted third-party services for:

Payment processing
Shipping and delivery
Email Marketing (E.g., Wix, Shippo)
Site ANalytics (e.g, Google analytics)

These partners are required to keep your information confidential and secure.

4) Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can disable cookies through your browser settings, but some features of our site may not function properly.

5) Data Retention

We retain your information for as long as necessary to fulfill the purpose outlined in this policy, comply with legal obligations, and resolve disputes.

6) Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold
Request corrections or deletion
Withdraw consent for marketing emails
Lodge a complaint with a regulatory authority

You can contact us anytime at theknightsforge@outlook.com to exercise these rights

7) Data Security

We use industry-standard measures to protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

8) Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

10) Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: theknightsforge@outlook.com